Terms and Conditions
GENERAL TERMS AND CONDITIONS OF SERVICES FOR THE SCALEUP COMMUNITY
1. Techleap
1.1 We are Stichting DutchStartHub (hereinafter referred to as "we" or "Techleap"). Our goal is making the Netherlands the number 1 tech ecosystem in the world. We try to achieve this by providing specific services to advanced start-up entrepreneurs. Those services, among other things, include creating and managing an information and knowledge system about the Dutch startup ecosystem.
1.2 These general terms and conditions apply to the contractual relationship between us with respect to any services that we provide.
2. Participation
2.1 To receive our services, you must become a participant. To participate, you can apply through our online application form. To become a participant you must in any event be (a) a matured start-up and (b) established in the Netherlands. If you have passed that bridge, our impartial admission committee will - based on objective criteria - decide if you are a fit for our services. This admission committee will let you know as soon as possible upon your application about your admission or rejection.
3. Services
3.1 We provide specific services to advanced start-up entrepreneurs. On our website we have set out the details of our current services and we will list any new services.
3.2 Our main service is our information and knowledge system. The core thereof consists of programme sessions with peers and experienced entrepreneurs. At those sessions, we focus on peer learning, and we, or experts engaged by us, will share experiences on specific aspects of the ins and outs of (matured) start-ups. Furthermore, a programme session may be provided in the form of a business trip abroad. Programme sessions are non-repeatable.
4. Fees & Costs
4.1 Becoming and being a participant requires a paid Community Membership. We will, of course, inform you in advance if any service involves additional fees or costs so that you can timely decide whether or not you want to accept that service. (for example, a programme session that consists of a business trip abroad).
4.2 That said, in return for the services that we provide, we expect you to
4.2.1 be present as a founder, entrepreneur, or at c-level (e.g., CEO or CFO), for such things as programme sessions), If a founder, entrepreneur, or C-level representative is unavailable to attend a programme session, you must ensure that an appropriate member of the senior management team attends. If two programme sessions are unattended in a row, we may suspend your access to our services and your further participation in the programme,
4.2.2 pro-actively participate,
4.2.3 provide appropriate feedback, and
4.2.4 work with us for our intake services. These services are a benefit of our services and the programme (sessions) and offer an in-depth objective point of view on your company's current situation across several parameters and are conducted by research, a questionnaire, and an interview.
5. Termination Participation
5.1 Should you breach terms outlined in this agreement, we retain the right to terminate your involvement with immediate effect. This may, for example, be the case if you provided false information in your application, you breach any of these general terms and conditions, you mistreat any of our staff or any other participant, or if your behaviour negatively affects our services.
5.2 If your participation is terminated, you will no longer be able to access or participate in our services. However, we emphasize that any termination of your participation will trigger any charge or fee. This may only be different where you have caused any damage or where you have subscribed to or applied for any service that involved fees or costs that we cannot recover (for example, any fees for a business trip abroad). We will, of course, notify you in advance if any service is subject to costs or fees and the effect thereon of any termination of your participation.
6. Confidentiality
6.1 As mentioned above, we strive to make the Netherlands the number 1 tech ecosystem in the world. We think that to get us there,it is important that any information we or any parties engaged by us (for example, experts) provide to you is kept confidential. Therefore, we ask you not to disclose to anyone any information provided to you at or in connection with our services. You can share any information within your company.
7. Data Sharing
7.1 We may use your data for the purpose of increasing available funding options for Dutch startups like yourself, promoting towards national and international investors. In that context, high-level data could be made available through a statistical report that will be shared with a limited set of curated investors or to facilitate interaction and/or matchmaking between you and this set of investors. Your data will not be shared with external or commercial parties without your written consent.
7.2 We may also share this high-level data with our Scale icons and coaches as published on the Techleap Community Platform. The purpose of this is to have a full understanding of the company when services and connections are offered.
7.3 Under high-level data, we understand the data points out of the application form. In specific, key challenges & needs, total funding, founding year, last round, #FTE, revenue, and international focus. Your data will not be shared with external or commercial parties without your written consent.
8. Media
8.1 We are proud to have you in our programme, and would like to showcase this to the world to increase your visibility and that of the Dutch startup ecosystem as a whole. Therefore, we may share company profiles, pictures, and videos taken during the programme on our online platforms.
9. Miscellaneous
9.1 We may make changes to these general terms and conditions. We will timely inform you thereof. Should you not agree to any change, you may, of course, terminate your participation at any time by notifying us of your decision at scale@techleap.nl .
9.2 Finally, these general terms and conditions will be governed by Dutch law. Furthermore, although we aim to avoid this, we cannot exclude that a dispute may arise concerning our services or these general terms and conditions. Should this be the case, we will try to settle this amicably. If this does not lead to a solution satisfactory to both parties, each party may take their case to the competent court of Amsterdam.